Shipping policy
Shipping Policy
At Lumora Beauty, we want your wig-shopping experience to be simple and stress-free.
🚚 Processing & Delivery
Orders are carefully processed and prepared for shipping after your purchase is confirmed.
Estimated delivery time: 7–15 working days.
Please note that delivery times are estimates and may vary depending on your location, courier delays, customs, public holidays, or other circumstances outside our control.
📦 Order Tracking
Once your order has been shipped, you may receive tracking information so you can follow your package's journey.
📍 Delivery Address
Please make sure your shipping address, contact number, and other delivery details are correct before completing your order. Lumora Beauty is not responsible for delays caused by incorrect or incomplete information provided at checkout.
⏰ Delays
While we work to deliver your order within the estimated timeframe, unexpected courier or logistical delays may occasionally occur.
If your order has not arrived after the expected delivery period, please contact our customer support team and we will assist you.
💕 Thank You
Thank you for choosing Lumora Beauty. We appreciate your support and can't wait for you to receive your new look!